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SEA Customer eSummit 2020

Customer Experience at the Edge


18 November 2020


Zebra’s interactive Customer eSummit will provide a unique platform to discuss how they can continue to provide a performance edge to those on the front line of business. Their packed agenda will outline some of the strategies for success in the face of disruption, and prepare for the challenges ahead.

Zebra Technologies Customer eSummit 2020

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10am - 12:45pm SGT


Topics include:

  • Directional strategies for 2021
  • Supply chain optimization in an on-demand world
  • Growing your thermal printer business using differentiated premium offerings
  • Zebra's vision for mobilizing your workforce
  • Conversations with Zebra customers






As chief technology officer of Zebra, Tom Bianculli and his team identify and incubate the next-generation technologies to make every asset and worker on the edge visible. connected, and optimally utilized. Tom's engagement with customers and partners aims at providing them with new opportunities to improve their operations and end-customer experience. Tom is an accomplished leader with over 25 years of deep technology experience and is a recognized expert in developing and executing strategies to create new markets and business for Zebra.

Joe White is the senior vice president and general manager for the Enterprise Mobile Computing business for Zebra. He is responsible for the strategy, development, and management of Zebra's mobile computing product line, which features an industry-leading portfolio of Android-based general purpose and application-specific rugged mobile Joe's proven leadership has enabled Zebra to continue to be the unmatched global market leader in rugged mobility, ultimately helping companies empower their frontline workers to deliver a superior level of customer satisfaction. Joe holds nine RFID patents and was awarded the Richard Dilling Award in 2019 for his work advocating the adoption of several innovative technologies within the AIDC industry, most notably the Gen 2 RFID standard.

Fang How. Lim is the Regional Director for Zebra Technologies in the South-lEast Asia region. With more than 25 years of IT management experience, he is responsible for the business development and go-to-market strategy for the company in the region to deliver on Zebra's vision of creating Visibility That's Visionary.

Kirsi is the senior director responsible for the Lifecycle Product Management for Zebra's Printing business. Kirsi and her team oversee the global business performance of the printing portfolio, including stationary, mobile, card printers and associated aftermarket products. Kirsi has 20 years of experience in global product management, covering both enterprise and consumer electronics devices. She has firsthand exposure to diverse regional markets and customer preferences. having resided and worked in multiple countries in Europe and Asia before settling in the US. Prior to joining Zebra, Kirsi has held product leadership roles in large corporations such as Siemens and BenQ as well as Silicon Valley start-ups.

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